Insights

Amazon Salon is Amazon’s first hairdressing concept and will trial the latest industry technology, including augmented reality (AR) hair consultations and ‘point-and-learn’ technology. Amazon’s first hairdressing concept The 1,500 sq ft salon is opening in London’s Spitalfields and follows the launch of Amazon Professional Beauty Store on Amazon.co.uk. Amazon Salon will initially be availab...

Ocado has announced it is investing £10m in autonomous vehicle software from Oxbotica. Autonomous driving software Oxbotica was founded in 2014 by two Oxford University professors. The autonomous driving software company was the first in the UK to test self-driving vehicles in public. Ocado first partnered with Oxbotica in 2017, conducting a two-week trial using an early prototype delivery ...

A.S. Watson’s Group COO and CEO of A.S. Watson (Asia and Europe), Malina Ngai, has spoken at the industry event Beauty Tech Live this week.  She has explained how O+O (Offline plus Online) has become the new retail standard in health and beauty. O+O customers spend three times more than exclusive instore shoppers Malina Ngai describes O+O as “how customers shop today. The customer journey ...