Insights

Five ways technology is changing retail in 2022

In this report we outline the key technology-based trends that will become more prevalent in the year ahead.

Cashierless stores in the UK

In this report, we review the cashierless stores in London, and give our view about what the industry should expect to see next.

Amazon brings ‘Just Walk Out’ to Whole Foods Market

Following plans announced by Amazon last year to launch its ‘Just Walk Out’technology in two Whole Foods Market stores, the first has opened in Washington, D.C. 

Latest News

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We look at how Kroger is using Everseen’s Visual AI platform to reduce customer friction and losses at self-checkouts.

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Walmart is launching two different experiences on Roblox, developed to offer unique interactive content and entertainment for users of the platform. Launching on large, fast-growing platform Roblox is an immersive, 3D online platform developed to play and create new games. Accessible through desktop and mobile browsers, its predominantly used with gaming consoles. Roblox is often considered...
With no real desire to create another term or label in the retail industry, and anyway p-commerce has already been bagged as participatory commerce, the Groceryshop event in Las Vegas this week cemented a view that has been fermenting in my mind for a while that we are on the cusp of a new era of personalised commerce. Achieving the dream We must take a step back and remember that personalisa...
We look at how Walmart is partnering with a range of companies to enhance its retail media opportunities through expanding its social commerce presence. Taking advantage of social commerce growth Walmart’s retail media business, Walmart Connect, is set to pilot new programmes with a range of ‘Innovation Partners’, including TikTok, Snap and Firework. This will enable advertisers to reach sh...
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Four forces of change

To survive and indeed thrive, businesses need to know and understand these four forces and assess the potential impacts and opportunities for their business, and then apply this thinking to their future plans and strategies.

NEW 5-year forecasts to 2027!

Exclusive to subscribers.

Gain a view of what future growth to expect and start building your long-term strategy with our retailer and market forecasts to 2027.