Insights

This report showcases technologies to help with social distancing at stores since the outbreak of COVID-19

This report showcases six novel technologies to help with decontamination at stores since the outbreak of COVID-19.

This report showcases five autonomous delivery examples from around the world that are helping deliver the goods during the pandemic and where next for autonomous technology… 

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Aeon has been introducing its Everywhere Cash Register Regi Go service at some of its stores in Japan. The solution was launched in February, allowing shoppers to checkout more efficiently.  

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From its launch of a voice grocery service with Google to enabling shoppers to self-scanning via smartphone and the introduction of its online marketplace Carrefour is driving its online and digital innovation in France. Carrefour launches voice grocery shopping with Google Assistant As part of the partnership created by the two companies in June 2018, Carrefour is to launch a voice-activat...
To understand how autonomous warehouses allowed JD.com to respond quickly to uncertainties and fluctuations in product availability and consumer demands during the COVID-19 crisis, IGD conducted a collaborative research project with JD.com. Extracts from the full report are shared here in this article. Technical advancements that enabled JD.com to respond quickly during COVID-19 JD.com’s ...
Coles has launched a new online payment method inconjunction with its loyalty scheme partner Flybuys. A more seamless checkout experience Flypay is a new digital payment solution that allows shoppers to more seamlessly pay for their goods, but also ensure that they collect points at the same time. The payments system was co-developed by Coles and Bell Identification, a Visa business. Flypay...

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To survive and indeed thrive, businesses need to know and understand these four forces and assess the potential impacts and opportunities for their business, and then apply this thinking to their future plans and strategies.

Access key indicators for over 400 retailers and grocery market sizes for over 180 countries.