Latest insights

Over a year since most of the world started to experience the initial impacts of the COVID-19 pandemic, a clearer picture has emerged of how global retail will be changed over the medium term. In this report we outline how the retail industry will continue to adapt in 2021 and 2022 and place some markers in the ground on COVID-19’s retail legacies.

In this report we present three scenarios for the future of urban retail. We consider what each could mean for operators and what retail could look like in both urban and suburban areas. 

Following a year of unprecedented change in the operating environment, this two-part report looks at the priorities of global consumer packaged companies and the capabilities they are developing as they focus on driving top line growth, operating more efficiently and reinvesting in their businesses.

Most global food retail markets experienced accelerated growth during 2020 as consumer spending on food shifted from out-of-home to at-home. In this report we look at the impact on growth across major markets in 2020 and the prospects through to 2022.

Major foodservice operators are starting to roll-out new store concepts, developed for the post-pandemic era. We look at 10 formats and the key themes linking them together.