Demystifying JD.com’s autonomous warehouse

Jiong-Jiong Yu
Senior Retail Analyst
@fromigd

JD.com’s autonomous warehouses, powered by proprietary advanced supply chain technologies, allowed the ecommerce giant to respond quickly to uncertainties and fluctuations in product availability and consumer demands during the COVID-19 crisis. In this report, we explore how advanced technologies have enabled these warehouses to achieve maximum efficiency and accuracy on a massive scale.