Ocado news

05 December 2022
As Ocado pauses the opening of new customer fulfilment centres (CFCs) and trials a digital deposit return scheme, we round up news from the retailer. Ocado pauses expansion due to reduced demand Ocado had planned to open more automated CFCs over the next few years to keep up with growing demand.  However, in a recent presentation to analysts it announced that two new CFCs scheduled to open ...
01 December 2022
Ocado Retail is rolling out a new shopper insights platform for suppliers called Beet Insight. Opportunities for suppliers Beet Insight, will provide suppliers with information on key shopper and ecommerce trends.  According to Ocado it will provide “the deepest and broadest customer shopping insights available in the UK”.  Suppliers using this data will have access to the same insights as ...
04 November 2022
Retail technology provider Ocado entered into an exclusive partnership with Lotte Shopping, the ecommerce arm of conglomerate Lotte Group. The partnership is aimed at boosting Lotte’s online grocery presence in Korea. Integrated platform for online shopping As part of the collaboration, Lotte plans to build six Customer Fulfilment Centres (CFCs) by 2025. These centres will use the Ocado Sma...
27 October 2022
Ocado has just announced a new partnership with Nigella Lawson.  Nigella will be working closely with the Ocado team, developing exclusive recipes that put value and taste at the heart. Prioritising value Ocado realise that now more than ever its shoppers need help sticking to a budget.  According to ShopperVista , 46% of shoppers claim to have a budget that they like to stick to when sh...
24 October 2022
Marks & Spencer is set to boost its Ocado food delivery business, with a review of the service currently underway. This is the latest step by Stuart Machin to increase Marks & Spencer’s share of the UK’s food spending in stores and online by more than 25% in the next five years. Alongside Hannah Gibson, the new Ocado Retail CEO, Machin is looking for ways to make the business more efficient. S...
13 October 2022
Stuart Machin’s nine point plan aims to accelerate M&S’s food growth and rebalance the overall business amid ongoing cost pressures. It ranges from cutting the cost base to improving the omnichannel experience. 10-15% increase in space for food While closure of 67 M&S department stores (including food) has made the headlines, the retailer is simultaneously planning to open 104 Simply Foo...
13 September 2022
Ocado Retail has announced an increase in revenue of 2.7% to £532m in its third quarter, 13 weeks to 28 th August 2022. However, the retailer now expects a small sales decline in FY22. Strong customer growth, but shoppers seeking value online Ocado announced record numbers of new customers, with active customer numbers growing 23% year-on-year (YoY) to 946,000. This saw an increase in aver...
21 July 2022
Ocado Retail announced a decrease in revenue of (8)% to £1.1bn in its first half, 26 weeks to 29 May 2022. Average basket size down Ocado said the decline in its Retail business reflected tough comparatives post-pandemic as well as the rising cost-of-living in the UK. Average basket size in H1 was down (13)% to £120 from £138 in H1 2021. Ocado said this was driven by shoppers adding fewer i...
19 July 2022
Ocado Retail has announced Melanie Smith CBE will leave the business in August after three years as Chief Executive. Instrumental in the formation of the joint venture Smith will leave Ocado Retail on 31 st August 2022. She was instrumental in forming Ocado’s 50-50 joint venture with M&S and has led it since it launched in 2019. Prior to this, Smith held the position of group strategy dire...
19 July 2022
The latest release from Kantar, based on data from its 30,000-strong shopper panel, indicates, in the 12-weeks to 10 July 2022, total till roll consumer spend in Great Britain rose, very slightly, by 0.1% versus 2021. The market’s growth in the 12-week period saw it return to positive territory for the first time since April 2021. Inflation reaches second highest level ever recorded by Kantar ...