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Building on their existing strategic relationship, Kroger and Ocado are expanding their collaboration to include in-store fulfillment.

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We review Kroger’s update for investors and review the underlying strengths of the business. 1. Competitive strengths have become more relevant during the pandemic With Kroger sharing that nearly three out of four customers are eating meals prepared at home, multiple times a day, Kroger’s competitive strengths have become more relevant during the pandemic. These include its focus on fresh a...
Kroger has launched the first generation of Chefbot, its AI-powered Twitter recipe tool which provides customers with mealtime inspiration and personalised recommendations. Helping to provide meal inspiration and reduce food waste Chefbot has been developed in partnership with integrated creative and media agency 360i, and technology partners Coffee Labs and Clarifai. Chefbot is an innovati...
US-based Kroger has launched two ‘ghost’ kitchens at stores in Indianapolis and Columbus in partnership with ClusterTruck, a technology start-up that operates delivery-only restaurants. Tech-driven solution to meal delivery ClusterTruck is a software platform that powers profitable, vertically integrated delivery-only kitchens. Founded in 2015, the company operates kitchens in Indianapolis,...

Presentations

02/12/2020
An essential summary of trading priorities, latest developments, and other key commercial insights for Kroger.
18/11/2020
The hypermarket channel is perceived to be struggling to grow, whether in store or sales terms. However, on a global basis, this is not the reality. Retailers are finding ways to re-imagine the hypermarket format beyond grocery retail by applying seven strategies laid out in this report. This way hypermarket operators are able to enhance the shopper proposition and: - achieve more incremental growth - boost traffic to store - encourage more spend in-store - develop the omnichannel offer
09/11/2020
The hypermarket channel is perceived to be struggling to grow, whether in store or sales terms. However, on a global basis, this is not the reality. Retailers are finding ways to achieve incremental increases in basket size and are developing their proposition to attract shoppers back to the format. In this report we show winning strategies by hypermarket and large supermarket operators from around the world.
15/10/2020
Kroger has launched a Chefbot. It is an AI-powered Twitter recipe tool which provides customers with mealtime inspiration and personalised recommendations.
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Key presentations

Kroger is the world’s second largest grocery retailer and has also become one of the most progressive and innovative. We look at how the retailer is implementing its Restock Kroger strategy, through which it is investing to redefine the customer experience, partnering with third party companies to improve customer value and developing its talent to support these aims.

This in-depth guide to the USA explores the key trends in grocery retail and the growth strategies of the leading retailers in the country.

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An essential summary of trading priorities, latest developments, and other key commercial insights for Kroger.

Ocado Solutions CEO, Luke Jensen, talks about Ocado’s response to demand, the online channel’s longer-term growth, micro fulfilment centres, express delivery, and more.

Access our COVID-adjusted forecasts on over 400 retailers and grocery market sizes in over 180 countries

See all the latest retail news, store visits, downloadable presentations and photos together in one place.