A.S. Watson news

16 June 2021
Vaccination to protect against COVID-19 is now more accessible in Asia, but the uptake has been sluggish.  To encourage more people to get the jab, some retailers as well as suppliers from the food and grocery industry are offering discounts and prizes for vaccinated individuals.  Hong Kong: ParknShop, Watsons and Sa Sa offer cash vouchers The CK Group has launched a lottery for Hong Kong r...
21 May 2021
We explore how Kruidvat is accelerating its investment plans to remain relevant to its customers. It is investing in its operations as it seeks to strengthen its online business and roll out a new store look and feel across its three different formats in Belgium. ‘Corona has changed the way we work’ In our future of drugstore, health & beauty report we considered five areas of change post...
19 April 2021
A.S. Watson’s Group COO and CEO of A.S. Watson (Asia and Europe), Malina Ngai, has spoken at the industry event Beauty Tech Live this week.  She has explained how O+O (Offline plus Online) has become the new retail standard in health and beauty. O+O customers spend three times more than exclusive instore shoppers Malina Ngai describes O+O as “how customers shop today. The customer journey ...
08 April 2021
Watsons Hong Kong has launched a citywide plastic container recycling programme called ‘Plastic Reborn,’ in collaboration with Procter and Gamble. Watsons’ store network across Hong Kong serve as collection points Together with P&G, Watsons now uses its network of 230 stores across the city as collection points for empty plastic containers.  Hong Kong-based service The Loops will send these u...
16 March 2021
A.S. Watson Group, the world’s biggest international health and beauty retailer, has recently announced its refreshed social purpose and 2030 vision for sustainability. Commitment to ‘put a smile on our customers’ faces’ Since the A.S. Watson Group is operating on a massive scale globally, it is determined to take stronger responsibility towards the customers they serve, as well as the envi...
25 February 2021
We review how the growth in online shopping has led drugstore operators, such as Walgreens, to partner with last milers. These partnerships are enabling retailers to offer same-day delivery services and are providing new opportunities because of the collaborations. New partnership with Instacart Walgreens has teamed up with delivery company Instacart to offer ‘customers nationwide an unmatc...
16 February 2021
A.S. Watson has reported some trends that will shape the future of health and beauty, and other retail channels in 2021. Offline + online strategy as the new retail standard The pandemic has changed the shopping habits of customers, evolving their expectations and desires.  Like other retailers, A.S. Watson Group has witnessed a surge in online shopping in 2020, but it was able to adapt qui...
21 January 2021
A.S. Watson Group and Grab, the leading delivery and payment solutions provider in Southeast Asia, have formed a new partnership that will create the largest omnichannel health and beauty partnership in the region. Access to more than 62,000 health and beauty products in six markets Shoppers can now purchase a wide assortment of more than 62,000 health and beauty products from Watsons throu...
08 January 2021
One of the most common questions I get asked by businesses, is how will my market develop over the next few years. While there remains uncertainty over what the next 12 months will look like, there is a strong sense of optimism that 2021 will be a year to rebuild, but also capitalise on the opportunities that have arisen in the ‘new normal’ across Asia. With this in mind, we have identified five ...
07 January 2021
2021 marks the 180th anniversary of A.S. Watson Group. The retailer generates a revenue of over US$22 bn, from its 16,000+ stores in 33 markets. The group’s ecommerce business increased by 90% in the first half of 2020, and we expect it will continue to strengthen its online and offline platforms. A.S. Watson held a virtual cocktail event to kick-off its anniversary celebrations ...