Videos

06/08/2020
We review the impact of COVID-19 on the five key trends which were set to shape the North American food retail market in 2020 and beyond.

USA  presentations

Presentations

10/08/2020
In the second half of 2019, Walmart introduced a voice assistant app called ‘Ask Sam’. The app, originally developed for Sam’s Club, was designed as an additional way to help staff find answers to do their jobs more effectively and better serve customers.
06/08/2020
Badger Technologies, a product division of Jabil, is deploying multipurpose robots at Woodman’s Markets throughout Wisconsin and Illinois, with the goal to expand to all 18 Woodman’s locations by the end of 2020.
03/08/2020
Rouses Markets will test an unmanned grocery delivery pilot program this Autumn. The grocer has partnered with Deuce Drone for the demonstration with an Aerial Drone Delivery Interface System (ADDIS) at the Rouses Market on Airport Boulevard in Mobile, Alabama.
03/08/2020
Seattle-based start-up Shelf Engine has developed an AI technology that aims to optimise the process of stocking store shelves for supermarkets by getting the right amount of product on the shelf at the right time. Shelf Engine is already working with retailers such as Whole Foods, Target and Kroger.
30/07/2020
We look at how Target's decision to position its stores as distribution hubs three years ago has been vindicated by the COVID-19 pandemic and what this means for its future, including further digital developments.
28/07/2020
Coca-Cola Freestyle is rolling out its latest technology innovation – contactless pouring via a smartphone – as the coronavirus pandemic continues to reshape the foodservice industry and consumer behavior.
23/07/2020
Exploring how retailers and manufacturers globally are continuing to commit to and invest in sustainability initiatives. Furthermore, we investigate whether there has been an acceleration or pulled back from their sustainability initiatives during and as a result of the pandemic.
16/07/2020
How the pandemic has affected food-to-go in retail and foodservice and what this means for retailers, operators and suppliers. Illustrated with examples from McDonald's, Pret, Subeay, Starbucks, KFC, Leon, Morrisons, Sweetgreen, Burger King and SPAR amongst others.
15/07/2020
Amazon Dash Cart is a new smart shopping cart (trolley) that makes a grocery trip even quicker by allowing shoppers to skip the checkout queue.
14/07/2020
AiFi, a cashierless checkout startup, has announced that it will deploy 330 new and retrofitted autonomous stores globally by the end of 2021.
10/07/2020
With shoppers undertaking fewer trips but building larger baskets, we look at the strategies retailers are adopting to win the main weekly shop.
06/07/2020
Walmart is repurposing its large car parks through the summer to offer drive-in cinemas.
06/07/2020
Robotics company Refraction AI has partnered with The Produce Station, an independently owned grocer in Michigan, to offer customers contactless delivery via its autonomous robot.
06/07/2020
Walmart has shared more details on its cashier-free test in Fayetteville, USA.
01/07/2020
We continue the private label series, looking at the five ways retailers are developing private label globally in 2020 and the impact this has on manufacturers and suppliers. This presentation looks in more depth at rapid response to consumer needs and how this has been accelerated by COVID-19.
26/06/2020
Retailers' strategies and business models are evolving. They are increasingly building alliances with each other, IT and tech companies and others to enable them to build skill and scale quickly. These collaborations are also helping them deal with challenges that require greater global cooperation or are too big to be dealt with as individual companies.
18/06/2020
We look at Walmart's strategic priorities as it aims to become the world's leading omnichannel retailer and build out an ecosystem that is broader than its physical and digital stores.
16/06/2020
United Supermarkets, which is run by Albertsons, is improving its grocery Click&Collect (C&C) service by utilising geolocation technology that allows customers to share their location using a smartphone as they drive to a store to signal their arrival time at the collection area.
15/06/2020
We look at Amazon's commercial performance, its strategic priorities for the next five years, and the implications for retailers and manufacturers.
11/06/2020
How retailers can maximise the sales opportunity as consumers switch from eating-out to dining-in during the coronavirus (COVID-19) pandemic. The report includes examples of new innovation from retailers such as Sainsbury's, Musgrave, S-Group, FamilyMart, Ahold Delhaize and Loblaw.
10/06/2020
Hy-Vee transitions to a new ‘Find Your Smile’ campaign which emphasises multiple dimensions of wellness.
09/06/2020
We review the impact of COVID-19 on the five key trends which were set to shape the North American food retail market in 2020 and beyond.
08/06/2020
Starbucks had begun boosting digital capabilities and transforming stores to serve “third place” needs (a place outside work and home) before lockdown but announced it will accelerate these plans to drive sales in a post-COVID world.
03/06/2020
Aramark has opened 100 pop-up grocery stores in US healthcare facilities to support frontline workers as part of a suite of measures to reconfigure its traditional service model.
29/05/2020
CVS Pharmacy is partnering with Nuro to pilot autonomous deliveries of prescriptions and essentials in the Houston market.