USA news

04 October 2022
The current cost-crisis, along with labour challenges, is leading to a new wave of automation at store level. We look at three recent innovations from Japan, Poland and the US. Replenishment: tackling Japan’s labour challenge In Japan, leading convenience store chain, FamilyMart, is partnering with Telexistence to install its AI robot, TX SCARA, in 300 stores. This has been developed ...
28 September 2022
We look at how Kroger is using Everseen’s Visual AI platform to reduce customer friction and losses at self-checkouts. Reducing checkout errors Everseen’s platform is one of the most advanced in our industry, leveraging AI technologies from powerhouses including Lenovo and NVIDIA. It is being used by Kroger at over 1,700 stores to improve the shopper experience at self-checkouts, where erro...
28 September 2022
Costco’s fourth quarter results revealed a strong finish to the year with total revenue exceeding $220 bn. We look at the factors underlying this performance and what to expect in the year ahead. Fourth quarter and full year key numbers Q4 total revenue up 15.2% to $70.8 bn, with full year revenue up 16% to $222.7 bn Comparable sales for the quarter (ex-fuel and currency impacts) up 1...
27 September 2022
Walmart is launching two different experiences on Roblox, developed to offer unique interactive content and entertainment for users of the platform. Launching on large, fast-growing platform Roblox is an immersive, 3D online platform developed to play and create new games. Accessible through desktop and mobile browsers, its predominantly used with gaming consoles. Roblox is often considered...
23 September 2022
With no real desire to create another term or label in the retail industry, and anyway p-commerce has already been bagged as participatory commerce, the Groceryshop event in Las Vegas this week cemented a view that has been fermenting in my mind for a while that we are on the cusp of a new era of personalised commerce. Achieving the dream We must take a step back and remember that personalisa...
21 September 2022
We look at how Walmart is partnering with a range of companies to enhance its retail media opportunities through expanding its social commerce presence. Taking advantage of social commerce growth Walmart’s retail media business, Walmart Connect, is set to pilot new programmes with a range of ‘Innovation Partners’, including TikTok, Snap and Firework. This will enable advertisers to reach sh...
12 September 2022
Nuro, a leading autonomous vehicle company, has formed a 10-year partnership with Uber Eats which will see its vehicles become an integral part of how the delivery company delivers food to consumers’ homes and other spaces. Launching in three US states Through this partnership, Uber Eats’ customers will be able to order meals and goods to be delivered by Nuro's purpose-built, self-driving v...
12 September 2022
US-based Kroger delivered a strong second quarter performance, driven by its focus on emphasising value, enhancing its fresh food offer and accelerating its digital initiatives. We look at some of the key programmes which supported this. Kroger’s key numbers Total sales increased 9.3% to $34,638m. Excluding fuel, sales increased 5.2% Identical store sales increased 5.8% Private lab...
07 September 2022
Instacart, the leading on-demand fulfilment and delivery company in North America, has made two acquisitions as it focuses on extending its reach and developing a new suite of services. What’s going on at Instacart? The company has made a series of tech-led acquisitions. Why? To drive high growth of its core proposition as ecommerce growth slows To improve the efficiency of its pic...
01 September 2022
Save-On-Foods is Canada’s fifth-largest grocery retailer, predominantly operating almost 190 supermarkets across four western provinces. This month it opened a flagship store, featuring a contemporary new look and feel and multiple new product features. We visited this store pre-opening to see how the retailer is setting a new benchmark for retailing in Canada. A new look flagship This stor...