As the leading on-demand delivery service, or quick commerce provider, in North America develops a new ready meals hub, we look at why Instacart is aiming to tap into different delivery segments. Changing competitive landscape Instacart is the most established on-demand delivery service in the US, with over 700 retail partners, including most of the leading grocers. It initially established i...

2022 will be a year of continued innovation, concept development and new ways of doing business, as the market moves forward to adapt to the changing needs of the consumer.  Our 2021 UK market forecasts showed that while the UK food-to-go market looks set to recover quicker than first expected, it will not reach its pre-Covid value until the second half of 2022. The faster-than-expected reco...

Janey Whiteside, chief customer officer, and Scott McCall, chief merchandising officer, are leaving their roles at Walmart US. Customer-centric approach The departure of these two key executives was announced in an internal memo, as reported by Talk Business and Politics. Janey Whiteside joined the business in 2018 as the retailer’s first chief customer officer. Over the last four years she...