Thailand news & analysis

08 June 2021
Last September, the retailer shared plans to open its first flagship store in Thailand in 2021 with its joint-venture partner CP ALL. However, the plans have changed, and it will only sell products through its partner. Adjusting business strategy to fit demand The retailer’s planned to open stores between 200-300 sq. m., with 20% of the products under the Guardian brand. The company is focu...
08 June 2021
After the acquistion of Tesco Lotus, CP Group has been transforming its stores in Thailand and Malaysia. Tesco Lotus Express stores, rebranded as Lotus's Go Fresh, is more focused on focuses on fresh produce and meat than before. In this article, we focus on the key changes and what it means for the retailer. A new look Lotus's Go Fresh stores are between 300-500 sq.m. Its first flagship co...
19 May 2021
Retailers report poor performance in Q1 2021 due to the high base in Q1 2020. Thai stores were still operating as normal in January and February in 2020. Most of the retailers also benefited in March 2020 when shoppers started stockpiling before the first lockdown. Q1 2021 affected by new waves of infection Thailand is fighting a third wave of infections, the worst after a year of relativel...
14 May 2021
Dairy Farm International has reported that its sales in the first quarter of 2021 continue to be significantly affected by the pandemic.  Shopper behaviour has now normalised, affecting comparison with sales performance in 2020 Since spending patterns of consumers have now normalised compared with the high sales base in the first quarter of 2020, like-for-like sales of Dairy Farm’s grocery ...
29 April 2021
Shopping malls will reduce operating hours in 18 high-risk provinces. The context After a year of relatively minor outbreaks, Thailand is recording its biggest and fastest spread of COVID-19. The number of cases has increased to 61,699, doubling the number since the start of April. There are 178 fatalities. The Thai government has yet to start mass vaccinations. New hours will take effec...
19 April 2021
A.S. Watson’s Group COO and CEO of A.S. Watson (Asia and Europe), Malina Ngai, has spoken at the industry event Beauty Tech Live this week.  She has explained how O+O (Offline plus Online) has become the new retail standard in health and beauty. O+O customers spend three times more than exclusive instore shoppers Malina Ngai describes O+O as “how customers shop today. The customer journey ...
08 April 2021
Asia-based ecommerce platform Shopee intends to premiumise its beauty offerings, by increasing its focus on K-beauty brands.  Sales of Korean beauty continues to grow in Southeast Asia and Taiwan Korean beauty products remain as one of the top-selling products of Shopee.  The retailer has seen more shoppers searching and buying K-beauty brands on its platform, due to the popularity of K-pop c...
22 March 2021
Central Retail Vietnam, which operates Big C, has launched Tops Market in Ho Chi Minh City.   Big C renamed in Vietnam Three Big C supermarkets in Ho Chi Minh City (Big C An Phu, Big C Thao Dien and Big C Au Co) were officially rebranded to Tops Market in March. Four other Big C supermarkets in Hanoi will be renamed in the third quarter of this year. In addition, five Big C hypermarkets loc...
16 March 2021
A.S. Watson Group, the world’s biggest international health and beauty retailer, has recently announced its refreshed social purpose and 2030 vision for sustainability. Commitment to ‘put a smile on our customers’ faces’ Since the A.S. Watson Group is operating on a massive scale globally, it is determined to take stronger responsibility towards the customers they serve, as well as the envi...
15 March 2021
Dairy Farm International has reported an 8% drop in its subsidiaries’ revenue to US$10.3bn in FY20 (ending December 2020).  But total sales including from its associates and joint ventures has increased by 2% at US$28.2bn, primarily due to a higher sales contribution from Yonghui. Growth in grocery retail and IKEA offset by health & beauty and convenience The group’s sales performance in 20...