South Korea - News & Analysis

02 December 2022
South Korean ecommerce giant Coupang turned a profit for the first time, which is notable in the ultra-competitive and cost-heavy ecommerce industry. It did so through providing shoppers with a superior product range and service, and incorporating technology to improve cost efficiency. Profitability for the first time Coupang announced a 10% revenue increase to US$5.1 bn in the quarter endi...
04 November 2022
Retail technology provider Ocado entered into an exclusive partnership with Lotte Shopping, the ecommerce arm of conglomerate Lotte Group. The partnership is aimed at boosting Lotte’s online grocery presence in Korea. Integrated platform for online shopping As part of the collaboration, Lotte plans to build six Customer Fulfilment Centres (CFCs) by 2025. These centres will use the Ocado Sma...
28 September 2022
Costco’s fourth quarter results revealed a strong finish to the year with total revenue exceeding $220 bn. We look at the factors underlying this performance and what to expect in the year ahead. Fourth quarter and full year key numbers Q4 total revenue up 15.2% to $70.8 bn, with full year revenue up 16% to $222.7 bn Comparable sales for the quarter (ex-fuel and currency impacts) up 1...
26 August 2022
With coffee consumption in South Korea nearly triple the global average, and an estimated one coffee shop for every 600 people in the country, the market offers great inspiration for the latest coffee trends and innovations. Here’s three things that caught our eye on a recent visit to Seoul. Robots at the ready Dilly was one of a variety of service robots we spotted in Incheon Internatio...
19 August 2022
While the landscape of labour shortages and rising costs varies across the region, convenience retailers are experimenting with a range of new solutions to tackle their resource challenges. Robots employed to restock at FamilyMart FamilyMart has partnered with start-up Telexistence to introduce stock-checking robots to 300 stores in Japan. The Japan Times reports that each robot can repla...
23 May 2022
Co-working spaces, hybrid stores with additional services, and range evolution: three ways leading Asian convenience operators are adapting to meet changing shopper needs as markets emerge from Covid-19. 1. Co-working spaces 7-Eleven in Taiwan has introduced private working spaces above one of its stores in Taoyuan, reports Focus Taiwan. Rates of NTD 100 (USD 3.4) per hour mean the 14 rooms...
09 May 2022
Lotte axes its overnight delivery service for online groceries to prioritise its same-day proposition. Competitor Homeplus reports triple digit growth in its one-hour service in the first quarter of this year.   Lotte ditches overnight deliveries From mid-April, Lotte ceased offering overnight delivery for its online groceries, instead focusing on its two-hour same day slots, reports Aju ...
07 March 2022
Costco’s net sales increased 16.1% in the second quarter, maintaining its strong pace of growth despite tough comparables from last year. Against this backdrop of growth, we look at how it is navigating cost and supply chain challenges. Q2 key numbers Net sales increased 16.1% to $50.9 bn Comparable sales (ex-fuel and currency impacts) up 11.3% in the US, 12.4% in Canada and 9.0% in o...
21 February 2022
South Korea approves robots on city roads by 2023. Various robots are being tested in South Korea, but mostly in controlled environment and indoors.   Delivery robots to become mainstream Source: Dilly Drive Food delivery service provider Woowa has already tested these robots and other delivery providers are considering to take part. These robots are not yet allowed on the streets o...
28 January 2022
Like in all regions, COVID has impacted the food and consumer goods landscape in Asia, altering shopping habits, forcing retailers to rethink their strategies and accelerating trends. With omicron and the pandemic continuing to dominate headlines globally, what does this mean for the grocery industry across Asia in 2022? We have pulled out five trends that we believe will continue to evolve at pa...