North America store visits

Videos

04/05/2022
See inside our pick for May’s store of the month, Bristol Farms, LA, USA, a new concept that blends foodservice and grocery perfectly.

Presentations

08/07/2019
Ahold Delhaize has developed a new format for urban locations. Giant Heirloom Market has been developed to better connect urban customers to real food and inspire the local community to eat better for less. We recently visited the format's first location in Philadelphia.
17/06/2019
We recently visited Giant Direct, powered by Peapod, Ahold Delhaize's new dark store concept. Offering both home delivery and click and collect options we look at how this fits into the retailer's broader ecommerce strategy and the benefits it delivers.
13/05/2019
Last year, Amazon opened its first Amazon Go store to the public in Seattle. One year on and the network has grown to 12 locations. We recently visited one of its new stores in San Francisco to see how the format is developing and to consider what's next.
30/04/2019
We visited a remodelled Walmart Supercentre in Toronto to see how the retailer is repositioning the format with a stronger emphasis on price and value, increasing the space for food and consumables and creating a more engaging non-food experience.
08/04/2019
Key highlights in this new concept supermarket include fresh, meal solutions, value, ambient category execution, ecommerce fulfilment and a community focus.
25/03/2019
Sam’s Club Now is a live retail lab, developed to enable the retailer to test the latest tech-led initiatives and adapt the in-store layout. We recently visited this club to see how it has built a checkout-free environment and using technologies such as augmented reality and in-store mapping to create a unique experience.
12/03/2019
We visited Kroger's connected store pilot to see how it is deploying its EDGE digital shelf-edge system. In addition to delivering productivity benefits, this technology helps to create an efficient path around the store for shoppers.
11/02/2019
We visited Five Below’s New York flagship store to see how the retailer has become one of the fastest growing dollar store chains in the US, through a unique and differentiated approach.
03/12/2018
We recently visited Dollarama, Canada's leading dollar store chain, to better understand the success of the format as it aims to grow its network to 1,700 stores.
05/11/2018
Having grown to be the second largest food and grocery retailer globally, we look at how Kroger plans on sustaining growth through innovating in-store.

Videos

26/10/2021
See inside our pick for October’s store of the month, Hy-Vee, Iowa, USA. With an established reputation for innovation, US-based Hy-Vee has launched a new store format which reimagines the grocery store.
27/11/2020
The GIANT Company has recently remodelled its flagship store in Camp Hill, Pennsylvania. Watch to see how the retailer has enhanced its fresh food offer, developed a new food court and introduced a self-service 'Tap Wall'.
08/10/2020
Walmart has revealed a new look and feel for its US Supercenters, with inspiration taken from airports to help its shoppers complete a fast and easy trip. We look at the key features of the concept and what they mean for the business.
17/09/2020
See inside our pick for September’s store of the month, Amazon’s first Amazon Fresh grocery store. We look at how Amazon is creating a seamless, convenient shopping experience.
25/08/2020
See inside the new concept which Schnuck Markets has developed to target the competitive natural foods segment.
28/07/2020
We visited Vancouver's first drive-thru grocery store to discover the inspiration behind the format and what it could mean for the wider industry.
05/03/2020
We visited Amazon’s new format, Amazon Go Grocery, to see how the retailer is deploying its just walk-out technology within a larger footprint.