North America store visits

Videos

04/05/2022
See inside our pick for May’s store of the month, Bristol Farms, LA, USA, a new concept that blends foodservice and grocery perfectly.

Presentations

05/06/2015
Featuring a new contemporary, urban-focused design, we review 7-Eleven’s concept store in New York.
01/06/2015
Following the opening of the first TargetExpress smaller format store last year, Target has recently opened its second store in San Francisco.  We recently visited this store to see how the retailer has developed a locally relevant assortment with a significantly reduced footprint.
04/03/2015

Part warehouse club, part hard discount, part supermarket, WinCo Foods is a retailer which has developed a differentiated price – focused grocery retail concept for the US market.  We take a look at one of its latest store openings in Arizona to see what drives its low price credentials.

18/12/2014
Delhaize USA recently expanded the roll-out of its new concept Food Lion format.  We visited the original concept store to discover the key features which underpin the retailer’s fresh, easy and affordable strategy.
29/09/2014
Shoppers Drug Mart’s enhanced ‘beautyBOUTIQUE’ has been developed to offer shoppers an elevated prestige beauty experience. With a focus on premium brands, digital signage and new fragrance and dermatology areas, this concept raises the bar in drugstore and beauty retailing.
26/08/2014
Walmart is rapidly rolling-out its Walmart Express stores in the US this year as part of its plans to develop a stronger presence in small format retailing. Not only is the format an effective competitor for dollar stores, drugstores and other grocery retailers, it has also been equipped with the retailer’s site-to-store capabilities. With this store also part of the retailer’s market eco-system test, this report also look at the benefits from being ‘tethered’ to the local Supercentre.
26/08/2014
Earlier this year Walmart opened its first convenience store in the US, Walmart to Go. Featuring an eye-catching design, the store, combines elements of a traditional c-store and a fresh food supermarket, while also offering a broad range of food-to-go options. With grocery ecommerce also picking up pace, see how this format could also be an important element of Walmart’s multichannel future.
08/05/2014
With three in ten Canadians forecast to be a member of a visible minority group by 2031, Nations Fresh Foods has developed a flagship concept that is designed to meet the needs of multi-ethnic shoppers in Canada.  Take a look at how it has developed a best-in-class foodservice offer to drive traffic and build broad appeal.
03/03/2014
Where inspiration strikes”, Kings provides a unique shopping experience paired with the highest quality foods. In this store visit report, we take a look at how Kings’ creates an in-store environment to showcase its fresh foods offer, and helping shoppers to discover unique products.
03/03/2014

Recognised as one of the pioneers of gourmet grocery retailing, Balducci’s continues to raise the bar in this area.  At its recently renovated Scarsdale store, located in one of the most affluent counties in the US, with a large proportion of its shoppers consisting of high net-worth individuals, the retailer has further evolved its premium retailing concept, delivering an incredible store which meets the needs of its unique shopper base.

Videos

26/10/2021
See inside our pick for October’s store of the month, Hy-Vee, Iowa, USA. With an established reputation for innovation, US-based Hy-Vee has launched a new store format which reimagines the grocery store.
27/11/2020
The GIANT Company has recently remodelled its flagship store in Camp Hill, Pennsylvania. Watch to see how the retailer has enhanced its fresh food offer, developed a new food court and introduced a self-service 'Tap Wall'.
08/10/2020
Walmart has revealed a new look and feel for its US Supercenters, with inspiration taken from airports to help its shoppers complete a fast and easy trip. We look at the key features of the concept and what they mean for the business.
17/09/2020
See inside our pick for September’s store of the month, Amazon’s first Amazon Fresh grocery store. We look at how Amazon is creating a seamless, convenient shopping experience.
25/08/2020
See inside the new concept which Schnuck Markets has developed to target the competitive natural foods segment.
28/07/2020
We visited Vancouver's first drive-thru grocery store to discover the inspiration behind the format and what it could mean for the wider industry.
05/03/2020
We visited Amazon’s new format, Amazon Go Grocery, to see how the retailer is deploying its just walk-out technology within a larger footprint.