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Brazil has become the first country to enable consumers to send and receive money through the (Facebook-owned) WhatsApp messenger app. WhatsApp has over 120m users in Brazil who can now use it to send and receive money between friends and family, to make purchases or pay local businesses without leaving the app.

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In June 2020 Colombian retailer Grupo Éxito remodelled its Éxito Express store in the affluent El Poblado neighbourhood in Medellin. The 300 sq. m convenience store has been adapted to feature new initiatives aimed at protecting customer safety. Grupo Éxito invested a little over COP600m (US$158,000) into the concept. Source: Grupo Éxito Biosecurity measures used for a safer shopping...
Colombia’s Grupo Éxito has invested around COP4 bn (US$1m) in renovating six stores under its Super Inter banner. The stores are in the south western region of Valle del Cauca, five in the city of Cali and one in the town of Jamundí. Source: Grupo Éxito As a result of coronavirus, Super Inter is focused on providing safe shopping environments for its customers. It has implemented var...
Peruvian consumers are feeling increasingly time poor, from working longer hours in busy, heavily congested cities. As such, they are seeking convenience and speed of purchase, which is driving buying decisions. This has created a space for retailers to develop proximity formats. In the last five years we have seen a rapid expansion of modern convenience and hard discount stores, which has b...


In 2019, LetterOne Retail became the majority owner of Spanish retailer DIA Group. Its ‘Make DIA a Champion’ strategy aims to turn the business's performance around in five years.
We look at Walmart's strategic priorities as it aims to become the world's leading omnichannel retailer and build out an ecosystem that is broader than its physical and digital stores.
We visited GPA's flagship Minuto Pão de Açúcar convenience store, located on the famous Paulista Avenue. It is the business' first 24-hour convenience store and the first to pilot its Scan & Go payment technology.
The COVID-19 pandemic has caused a seismic shift in how people live their lives. Health and wellbeing is playing more of a central role than ever before as people prioritise staying safe and well. In this report we focus on six hypotheses for how health and wellness trends may develop in the future. We showcase examples from around the world where things are changing as a result of the pandemic and consider what trends we saw before COVID-19.
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Key presentations

We review the five key trends set to shape the Latin American grocery market over the next 12 months and beyond

This figures-based deck summarises the forecast for the Latin American grocery market to 2023 and comes complete with a dataset.

Access key indicators for over 400 retailers and grocery market sizes for over 180 countries.

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