Dairy Farm International has reported that its sales in the first quarter of 2021 continue to be significantly affected by the pandemic.  Shopper behaviour has now normalised, affecting comparison with sales performance in 2020 Since spending patterns of consumers have now normalised compared with the high sales base in the first quarter of 2020, like-for-like sales of Dairy Farm’s grocery ...

Boots has opened its first three stores with PT Mitra Adiperkasa Tbk (MAP), a lifestyle retailer in Indonesia. A quick store turnaround Walgreens Boots Alliance (WBA) announced plans to expand into the Indonesian market in 2019, with Boots International signing an agreement to form a store development partnership with MAP. The first set of store openings were expected to occur in the s...

A.S. Watson’s Group COO and CEO of A.S. Watson (Asia and Europe), Malina Ngai, has spoken at the industry event Beauty Tech Live this week.  She has explained how O+O (Offline plus Online) has become the new retail standard in health and beauty. O+O customers spend three times more than exclusive instore shoppers Malina Ngai describes O+O as “how customers shop today. The customer journey ...