Latest News

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Last year, LCBO (Liquor Control Board of Ontario), opened a 24,000 sq ft flagship in downtown Toronto. We recently visited it to see how the retailer is showcasing an extensive offer of local and international wine, beer and spirits in a digitally-enabled environment.

More News

Grocery delivery specialist Instacart has launched a new AI-powered search tool within its app, which leverages ChatGPT. The voice activated search function, called Ask Instacart, is conveniently embedded into the apps’ existing search bar and improves the search experience by offering product recommendations and personalised suggestions (more below). “At Instacart, we know that generative AI...
Canada’s leading grocery and drugstore retailer, Loblaw, is winding down its third-party marketplace to focus on its core grocery and pharmacy websites. Focused on complementary categories Loblaw launched its marketplace in 2019 to offer an extended range of brands and products across baby, toy, home, kitchen and pet categories. The aim was to offer a service which was seamlessly integrated...
Metro Inc. has launched a new loyalty program in Quebec, Canada. The Moi rewards program is now available across its Metro, Super C, Brunet, and Première Moisson banners in Quebec, as well as all Jean Coutu stores in Quebec, Ontario, and New Brunswick. Unifying loyalty programs across different formats Moi rewards is an evolution of its metro&moi program, previously exclusive to Metro superma...

Presentations

31/05/2023
In this report we review Costco's grocery retail outlook and strategic priorities for the next five years, We use this to provide considerations and implications for suppliers.
30/05/2023
Loyalty or reward schemes have never been more top of mind for grocery retailers.
24/05/2023
An in-depth review of the retailer's current and future performance, including an update on its strategic priorities and what this means for suppliers.
19/04/2023
Driving revenue and profit growth in a changing landscape

Key presentation

Canada country presentation

A guide to the Canadian grocery market and how we expect the country, its leading retailers and channels to evolve over the next five years.

North America retail outlook 2023

We highlight five trends that we expect to shape the North American grocery retail market over the next 12 months and beyond. 

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5-year forecasts to 2027

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