Grocery delivery specialist Instacart has launched a new AI-powered search tool within its app, which leverages ChatGPT. The voice activated search function, called Ask Instacart, is conveniently embedded into the apps’ existing search bar and improves the search experience by offering product recommendations and personalised suggestions (more below). “At Instacart, we know that generative AI...

Canada’s leading grocery and drugstore retailer, Loblaw, is winding down its third-party marketplace to focus on its core grocery and pharmacy websites. Focused on complementary categories Loblaw launched its marketplace in 2019 to offer an extended range of brands and products across baby, toy, home, kitchen and pet categories. The aim was to offer a service which was seamlessly integrated...

Metro Inc. has launched a new loyalty program in Quebec, Canada. The Moi rewards program is now available across its Metro, Super C, Brunet, and Première Moisson banners in Quebec, as well as all Jean Coutu stores in Quebec, Ontario, and New Brunswick. Unifying loyalty programs across different formats Moi rewards is an evolution of its metro&moi program, previously exclusive to Metro superma...