Online latest research

Presentations

22/03/2021
In the first of a three-part series, we introduce click and collect, summarise the huge impact of COVID-19, and explain why it’s a long-term solution for online grocery.
22/03/2021
In the second of a three-part series, we highlight retailer click and collect best practice, from digital marketing, all the way through to post collection customer service. The report includes examples from 17 different markets.
22/03/2021
In the third of a three-part series, we explain how suppliers can gain share using click and collect. We also predict how click and collect will develop in the future.
12/03/2021
Retailers and suppliers are generating positive returns as they implement omnichannel-focused initiatives. From higher shopper spend to more efficient operations, omnichannel projects are helping companies stand out and gain share.
09/03/2021
See inside Amazon's first convenience store offering its Just Walk Out Technology, used in its Go format, outside of the US. Key features include an easy shopping experience, the retailer's new private label range, by Amazon, and a focus on convenience missions.
04/03/2021
Magnit is the world’s fourth largest convenience retailer. This report provides a review of its new business structure and key strategic objectives.
26/02/2021
Innit’s personalised nutrition, guided cooking and shoppable recipe technology has been added to Carrefour and Intermarché's websites.
23/02/2021
Pure play grocery retailer Kolonial.no has created a climate dashboard that visualises the carbon dioxide footprint for shoppers’ individual orders.
18/02/2021
We look back at the performance of the UK’s leading grocery retailers over the festive period, analyse trading and channel strategies, and explore how shopper behaviour changed.
20/01/2021
In the first part of our two-part series, Eating In vs Dining Out 2021, we review the impact the COVID-19 pandemic had on food and drink consumption patterns last year, focussing specifically on the shift between in-home and out-of-home spend. In part two we examine the factors that will affect the industry over the coming year and how businesses can prepare for what lies ahead.