Online videos

18/01/2021
In an exclusive interview with IGD, Guo Xuling, Chief of Staff of Alibaba’s Freshippo Business Group, highlights the aspects that distinguish the New Retail, which Freshippo represents, from old retail.

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Presentations

12/04/2021
Following a year of accelerated growth, we look at five ways the online grocery channel is transforming in the US as retailers aim to improve profitability. This includes optimising fulfilment, placing stores at the heart of their plans and developing businesses in new verticals.
06/04/2021
Despite financial challenges at a Group level, Casino remains an innovative and fast-moving retailer in its home market of France.
22/03/2021
In the first of a three-part series, we introduce click and collect, summarise the huge impact of COVID-19, and explain why it’s a long-term solution for online grocery.
22/03/2021
In the second of a three-part series, we highlight retailer click and collect best practice, from digital marketing, all the way through to post collection customer service. The report includes examples from 17 different markets.
22/03/2021
In the third of a three-part series, we explain how suppliers can gain share using click and collect. We also predict how click and collect will develop in the future.
12/03/2021
Retailers and suppliers are generating positive returns as they implement omnichannel-focused initiatives. From higher shopper spend to more efficient operations, omnichannel projects are helping companies stand out and gain share.
09/03/2021
See inside Amazon's first convenience store offering its Just Walk Out Technology, used in its Go format, outside of the US. Key features include an easy shopping experience, the retailer's new private label range, by Amazon, and a focus on convenience missions.
04/03/2021
Magnit is the world’s fourth largest convenience retailer. This report provides a review of its new business structure and key strategic objectives.
26/02/2021
Innit’s personalised nutrition, guided cooking and shoppable recipe technology has been added to Carrefour and Intermarché's websites.
24/02/2021
Key trends in CEE grocery market in 2021: - COVID-19 will remain the leading concern for retailers and suppliers - Online is increasing its market penetration as more retailers invest in the channel - Retailers are digitalising their stores and wider operations - More retailers are partnering with last-milers - Hypermarkets will continue to lose share across the region