Channels/Online

Latest insights

Global online trends 2023

We look at six trends that will shape the online channel globally in 2023 and highlight the key considerations for retailers and suppliers.

10 ways to personalise the online retail experience

Discover 10 ways to personalise your online retail experience and gain a competitive advantage in the e-commerce channel.

BevMo! + GoPuff: a winning combination for quick commerce?

How GoPuff is optimising its acquisition of BevMo!

Featured insights

Ecommerce business models

This report will help you understand the different ways in which you can sell your products online, the strengths and weaknesses of each model, and key global developments. 

Online profitability: in-store picking

In the first, of a four-part series, we estimate the P&L for retailers using in-store picking for click and collect and home delivery.

Eight ways companies are picking online orders

Learn how online orders are being fulfilled and what it means for your business.

Together we can help you solve major challenges and grow your business

Latest News

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Loblaw shifts focus away from third-party marketplace

Canada’s leading grocery and drugstore retailer, Loblaw, is winding down its third-party marketplace to focus on its core grocery and pharmacy websites.

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New developments at Woolworths Australia
Woolworths Australia has announced key changes to its paid loyalty programme and acquisition of Milkrun, a quick commerce player. Key changes to Every Rewards Extra programme Woolworths Everyday Rewards Extra is an extension of its Everyday Rewards loyalty programme. Members pay a subscription fee to enjoy “subscribers’ only” rewards. Under the new rules, subscribers will pay a higher subsc...
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Co-op launches Starship delivery service in Wakefield
Leading UK convenience retailer, Co-op has announced that its partnership with the robot delivery provider, Starship Technologies has now been extended to Wakefield, West Yorkshire. Operating from Co-op’s store at Meadow Vale in the Outwood district of the town, the service will now be available to some 6,500 households in the area, providing a tailored range available to order through the Starsh...
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Tesco unveils ‘Fit for Growth’ approach to future success
An audience of 1,200 gathered at London’s Tobacco Dock on 17 May to hear from Tesco Group chief executive, Ken Murphy, chief customer officer, Alessandra Bellini, and chief product officer, Ashwin Prasad. The leadership team shared their reflections on Tesco’s recent performance, their views on the current state of the market, and how and where success will be found in the coming years. The...
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How to increase conversion of your product online

How do you cut through the noise and make sure your brands and products make it into shoppers’ online shopping baskets?

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Successful Ecommerce Management

Find out how you can optimise the online shopping experience for your products and category as more of your customers shop online. Multiple dates available for our Successful Ecommerce Management virtual workshop.

5-year forecasts to 2027

Exclusive to subscribers.

Gain a view of what future growth to expect and start building your long-term strategy with our retailer and market forecasts to 2027.

Innovation tracker

We are spotting thousands of innovations from the food and CPG industry each year from around the world. To help businesses stay up-to-date we present the ones to watch. See all our innovation case studies in our innovation tracker.