For 2021 and beyond, we summarise the key trends for the online channel. We're moving into ecommerce 2.0, as businesses shift their focus to online profitability and integrating online and offline. 

In the first, of a four-part series, we estimate the P&L for retailers using in-store picking for click and collect and home delivery.

In this report we explore several online grocery models and services and share our views on the likeliness of their roll out by discounters. We will also review what solutions several different discounters have already tested and are rolling out in Europe, North America and Latin America.

10 different ways food and consumer goods companies are selling their products online.

Learn how online orders are being fulfilled and what it means for your business.

Learn how to support new products online from the basics through to advanced tactics.