Quick commerce has emerged as a new route to market, providing new opportunities to engage and sell to shoppers. 

For 2021 and beyond, we summarise the key trends for the online channel. We're moving into ecommerce 2.0, as businesses shift their focus to online profitability and integrating online and offline. 

This report explains why impulse online is a challenge. There are twenty best practice ecommerce examples from around the world, ranked by impact. 

This report will help you understand the different ways in which you can sell your products online, the strengths and weaknesses of each model, and key global developments. 

In the first, of a four-part series, we estimate the P&L for retailers using in-store picking for click and collect and home delivery.

Learn how to support new products online from the basics through to advanced tactics.