New insights

Online trends 2021: ecommerce 2.0

For 2021 and beyond, we summarise the key trends for the online channel. We're moving into ecommerce 2.0, as businesses shift their focus to online profitability and integrating online and offline. 

Online profitability: in-store picking

In the first, of a four-part series, we estimate the P&L for retailers using in-store picking for click and collect and home delivery.

How will discounters respond to online?

In this report we explore several online grocery models and services and share our views on the likeliness of their roll out by discounters. We will also review what solutions several different discounters have already tested and are rolling out in Europe, North America and Latin America.

Featured insights

Ecommerce business models

10 different ways food and consumer goods companies are selling their products online.

Ecommerce fulfilment models

Learn how online orders are being fulfilled and what it means for your business.

How to sell new products online

Learn how to support new products online from the basics through to advanced tactics.

Latest News

News Feature image

Walmart has expanded its shoppable interactive video hub, Walmart Cookshop, adding twenty-two new episodes, including celebrity collaborations.

More News

We look at Loblaw’s fourth quarter and full year performance, including the growth of ecommerce and what it’s doing to improve channel profitability. Q4 and full year key numbers Fourth quarter total revenue increased by 7.1% to $12.4bn, with retail segment sales up 7.5% to $12.2bn Food retail same-store sales growth of 8.6%, with its Market division delivering growth of 10.6%, and Di...
Asda has announced plans to transform how it serves online demand  - with a big expansion of its store pick model, the proposed closure of two home shopping centres and a consultation to simplify ways of working across store teams. Responding to a structural shift in demand Providing context for the changes, Asda noted how it has increased online capacity by 90% since last March to 850,000 ...
With Apple becoming the latest partner for Target as it builds a differentiated store experience, we look at what this means for the retailer. Enhanced in-store and online experience Target is partnering with Apple to offer customers an enhanced shopping experience in store, and online. The roll-out will start in 17 locations initially across the US this month, with further sites to be laun...

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Successful Ecommerce Management

Find out how you can optimise the online shopping experience for your products and category as more of your customers shop online. Multiple dates available for our Successful Ecommerce Management virtual workshop.


Use our COVID-adjusted forecasts on over 400 retailers in over 180 countries

Innovation tracker

We are spotting thousands of innovations from the food and CPG industry each year from around the world. To help businesses stay up-to-date we present the ones to watch. See all our innovation case studies in our innovation tracker.