Latest insights

Health and beauty retail trends in 2022

In this report, we highlight five key health and beauty trends we expect to see in the new normal and propose five key actions for retailers and suppliers to consider as they plan to win in 2022.

Online + Offline strategies of health & beauty retailers in Asia

We review the importance of Online + Offline (O+O) as a key component of the strategy of Asia’s leading drugstores, along with examples of their key initiatives.

Boots, Edinburgh, UK

We visited three inspirational Boots stores in Edinburgh, UK. Boots recently unveiled new stores in Edinburgh Airport and St James Quarter and revamped its store in the Gyle Shopping Centre. In this report, we highlight 10 standout features that are in line with three of our post-pandemic health and beauty trends for 2021.

Featured insights

Strategic outlook for Walgreens Boots Alliance

We review Walgreens Boots Alliance’s performance, the impact of COVID-19 on its operations and the progress it is making against its four strategic priorities.

The future of drugstore, health & beauty

In this report, we review our five areas of change for the post-COVID world for drugstores, health and beauty stores, which we identified after the pandemic’s first wave. 

Strategic outlook for A.S. Watson

We review A.S Watson’s current performance, plus progress against key strategic objectives.

Latest News

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Boots UK announced the launch of its Boots Price Advantage programme, offering exclusive discounts for its Advantage Card holders.  

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Despite the uncertainty and complexity created by the COVID-19 pandemic over the last 18 months, retailers across Europe have continued to focus on and invest in store innovation to meet the changing demands of the shopper. From hydroponic herb greenhouses and walkout payment technology, to restaurant meals and refill stations, the market is developing exciting new concepts and opportunities t...
Walgreens Boots Alliance (WBA) reported strong group performance in the first quarter of its financial year 2022. Total sales increased by 7.8%, 7.6% on a constant basis to US$33.9 bn (Q1 2021: US$36.3 bn).  This was driven by COVID-19 vaccination and testing program and a surge in online sales. Commenting on the results, chief executive officer, Rosalind Brewer highlighted, “ First quarter resul...
A.S. Watson is partnering Amazon to launch a wider range of health and beauty products through a dedicated storefront. Amazon Singapore’s first partnership a health and beauty retailer Prime members will be able to buy from brands such as Aveeno, Biore, Cetaphil, Bifesta, Wavertree & London, L’Oréal Paris, Oral-B, Anessa, Tsubaki, ZA, and other items from facial care to health supplements. ...

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Leading drugstore operators in Japan

Many of the world’s leading drugstore operators are based in Japan. This report highlights best practice and the key strategies of Tsuruha, Welcia (AEON), Matsumoto KiYoshi and Sundrug, with landscape and trends considered.