Innovation news

17 September 2020
Following a pilot programme, Sam’s Club is rolling out Scan & Go for fuel purchases. National roll-out by the end of the year Scan & Go has been hugely popular with Sam’s Club members, with usage increasing significantly since the start of the pandemic. Member adoption rate has doubled over the past 12 months. The retailer is building on this with a mobile pay-at-the-pump experience than br...
09 September 2020
Metro Inc. is accelerating the roll-out of the FoodHero app to almost 100 stores, following a successful pilot over the last nine months. Saving customers 30-50% Launched last May, the FoodHero app enables customers to save 30-50% on unsold products that are close to their expiry dates. Following a pilot in five Metro stores in Montreal, over 30,000 products were sold via the app. Through t...
09 September 2020
Walmart is partnering with Flytrex to pilot drone delivery for grocery and household essential items. Understand the associate and customer experience The pilot is taking place in Fayetteville, North Carolina. The goal of is to take learnings which could form the basis of a larger-scale drone delivery programme. The drones, which are controlled over the cloud using a smart and easy control ...
27 August 2020
Walmart is in discussions for a joint-bid with Microsoft to acquire the TikTok social media platform. US government prompted sale Earlier this summer, the US government indicated to ByteDance that it would close the platform down unless it was sold to a US-based company by mid-November. Several companies are reported to be interested in acquiring the business. Walmart and Microsoft partnere...
27 August 2020
Latest developments include queuing solutions, earlier Christmas shopping, a new marketing campaign, and innovative services.... Virtual queuing trial Six Waitrose stores and three John Lewis stores will trial a virtual queuing system, reports The Grocer. The trial will run for four weeks, encouraging shoppers to scan a QR code to hold their place in line. They will receive a text message w...
25 August 2020
Loblaw has expanded the range of meal kits for delivery available from its pcchef.ca service through partnering with a range of Toronto-based restaurants. Launched during COVID-19 pandemic Loblaw launched its PC Chef delivery service earlier this year, offering a range of meal kits available for next-day home delivery in the Greater Toronto Area. Initially, the retailer offered a range of p...
06 August 2020
Having revealed details earlier this summer of its plans to host drive-in movies at its stores, the retailer has launched the experience which will roll to 160 stores. Optimising store car parks Walmart is repurposing its large car parks through the summer to offer drive-in movies. This comes as traditional movie theatres are starting to re-open with social-distancing measures in place. The...
05 August 2020
M&S: latest shopping innovations New initiatives from the retailer include food-to-go vending, rolling out its checkout-free shopping app, and opening a "store for the new world". M&S also prepares for the Ocado switch-on in September. Trial for food-to-go vending Cherwell Valley is the first M&S site to trial a new vending solution for M&S's food-to-go, reports The Grocer. A second tria...
28 July 2020
Japan’s three largest convenience chains, 7-Eleven, FamilyMart and Lawson will test a joint delivery and logistics solution in a bid to reduce the number of delivery trucks on the roads. One week trial in Tokyo Jiji Press reports that the joint transport solution will be for confectionery and beverage products. Products will be gathered at a joint logistics centre, then distributed to 40 st...
23 July 2020
Two Sanrio-themed 7-Eleven stores have opened in Taipei, Taiwan. Unique design and differentiated merchandise 7-Eleven Liufu and Xinhanhua stores are decorated with familiar Sanrio characters such as Hello Kitty on the walls. Vibrant colours also used in both stores, e.g. on shelves and ceiling, etc. In addition to typical products that can found at 7-Eleven stores, a selection of Sanrio it...