COVID-19 latest news from around the world

20 April 2020
Smucker’s, a major CPG and pet food company in North America, has provided updated sales guidance for its fourth quarter. Forecasting 1% decline in net sales Having previously issued guidance pointing towards a decline of 3% in net sales, the company expects sales to be down only 1% for the full year to April 30. This is a major improvement in its performance during the final quarter of the...
20 April 2020
Dairy Farm’s 7-Eleven has so far donated 70,000 food meals to families in Hong Kong. Its ‘one heart support’ campaign partners with non-profit organisations, issuing meal vouchers to support those in need. How does it work? The public can donate one rice voucher at a price of HKD15 (US$1.9) and select the organisation to donate. 7-Eleven is working with five non-profit organisations registe...
20 April 2020
In this article, updated daily, we summarise the latest responses to the Coronavirus (COVID-19) pandemic in the UK: Multiples update Morrisons offers 10% discount to NHS staff: From Thursday, NHS staff will be entitled to a 10% discount when shopping at the retailer's stores. The scheme will last until July 12th when it will be reviewed. This latest initiative follows on from Morrisons...
20 April 2020
We look at how retailers across Spain are implementing measures to ensure everyone has access to products as they respond to the Coronavirus (COVID-19) pandemic. We will continue to update this article with the latest measures. Mercadona Mercadona has outlined how it will increase awareness and safety by communicating with shoppers, the group’s recommendations are:   No family or grou...
20 April 2020
On 13 April Grupo Éxito, the Colombian subsidiary of French retail group Casino, launched its “Compra y recoge” (buy and collect) initiative. Customers can make purchases either online or by telephone and arrange to collect their completed order in store free of charge. How does this different to regular click and collect? Éxito has offered click and collect for several years, but consideri...
20 April 2020
The UK’s Competition and Markets Authority (CMA) announced Amazon will provisionally be allowed to invest in food courier service Deliveroo, considering the impact of the Coronavirus (COVID-19) pandemic. US$575m funding round In May 2019, Amazon became the biggest investor in a US$575m investment round in Deliveroo, with the exact amount Amazon spent unknown. Deliveroo said the new investme...
20 April 2020
Seah Kian Peng, Group CEO of NTUC FairPrice, believes that the retail landscape will shift after the pandemic. The retailer has made more online delivery slots available due to a surge in demand but believes physical stores will be mainstay after the crisis. Online demand reaching new levels The surge in online demand has prompted FairPrice to invest heavily in the last two months. It upgra...
20 April 2020
Having achieved its goal of recruiting 150,000 associates, the retailer plans to grow its numbers by a further 50,000 as it looks to deal with the effects of the demand created by the pandemic. Providing more flexibility for current associates Walmart had initially committed to recruiting 150,000 associates by the end of May. However, having achieved this goal six weeks early it has laid ou...
20 April 2020
We look at the actions some of the major retailers in the US have undertaken in response to the Coronavirus COVID-19 pandemic in four key areas; stores, supply chain, associate care and community support. Common actions Reducing operating hours to enable restocking and store cleaning, along with introduction of dedicated shopping periods for vulnerable shoppers Introduction of measures to...
20 April 2020
We detail the latest initiatives from Canada’s leading food retailers in response to the Coronavirus pandemic. Loblaw Food stores : it has reduced store hours and limited the number of customers in its busiest stores. The retailer is also moving some service departments, such as seafood, to offer pre-packed products only. It has also stated that it will not change its actions or prices to ...
17 April 2020
India's FMCG businesses are partnering with the government to help up to 1m Kirana stores deliver safer shopping environments in the face of the Coronavirus pandemic. Ensuring minimum hygene and safety standards across Kirana stores As part of plans by the Union consumer affairs ministry, 12 FMCG companies including Nestle India, Britannia Industries, Marico, J&J, Dabur India, Tata Consumer...
17 April 2020
It is currently hard to know how long coronavirus will be impacting day to day business and shopping behaviour. When looking to plan trade promotions in the medium term we need to consider the volatility and unpredictability of the current climate. Three questions you should be asking are: 1. Why do you want to promote? With many categories and brands seeing record levels of sales during...
17 April 2020
Colombia becomes the third country in Latin America to implement gender restrictions during the lockdown, after  Peru and Panama. ‘Peak and gender’ lockdown As of 13 April, the country’s capital city, Bogotá, has imposed a ‘peak and gender’ rule. The measure ordered by Bogotá’s mayor, Claudia López, enables men to leave the house on calendar days that are odd numbers, and women to leav...
17 April 2020
On 23 March, we reported that all the UK’s largest food-to-go operators had closed their doors after the government announced restrictions to prevent the spread of coronavirus (COVID-19) and measures to support businesses during this time. Nearly four weeks later, the news that three of the UK’s most popular chains were re-opening selected stores will have delighted many of their fans (a...
17 April 2020
Walmex (Walmart Mexico) has introduced a new pricing initiative called “Los Esenciales” (The Essentials), which sees 125 essential items sold at their lowest possible prices in order to support the Mexican population during the COVID—19 pandemic. This promotion will feature in all Walmex’s Bodega Aurrera discount banners, which account for more than 2,000 stores across the country. Items will ...
16 April 2020
Waitrose has unveiled a range of measures to help it support its most vulnerable suppliers during the Coronavirus (COVID-19) pandemic. £200,000 from the Waitrose Foundation Global Fund Some of the measures put in place include a £200,000 purse from the Waitrose Foundation Global fund, which will support its overseas farming communities. The purse is due to be used to convey advice on social...
16 April 2020
We look at what Iceland Foods is doing to meet the evolving challenges of the Coronavirus (COVID-19) pandemic. Increasing home delivery capacity Iceland will be increasing its online capacity 250% according to The Grocer; The retailer will be adding its The Food Warehouse branches to its online service Iceland began adding the larger banner’s stores to its online service last year,...
16 April 2020
Whole Foods Market has closed one of its key New York stores to enable it to fulfil Prime grocery deliveries. Developed to meet needs of city workers and tourists The Bryant Park store , located in central Manhattan, is one of the retailer’s busiest in the city, alongside neighbouring stores at Columbus Circle and Union Square. Opening in late 2016, the store was one of the first to in...
16 April 2020
Aldi UK is launching an online delivery service to help vulnerable shoppers. Essentials food parcels The new service will be launched on Friday 17th April. Aldi will be offering food parcels that cost £24.99 (US$31.34), including delivery. They will be limited to one per shopper. The parcels will contain 22 essential products including tea, pasta and antibacterial handwash. The majority ...
16 April 2020
The latest release from the British Retail Consortium Retail Sales Monitor (BRC-RSM), shows that UK retail sales fell by 4.3% in March, the largest monthly drop in the history of the measure. While sales in supermarkets saw an exceptional peak in the month, large elements of non-food sales fell away sharply, even before the general shutdown announced on 23 March. Then thereafter many non-food sec...