Coles news

12 February 2021
Coles has rolled out a 90-minute click & collect service to over 400 stores, called Click&Collect Rapid. New service available throughout the afternoon Shoppers can now order online and pick up their shopping in just an hour and a half. The service also offers an extended range to that available via standard click & collect, such as hot roast chickens. Orders are capped at 40 items and must...
07 January 2021
Coles has started the new year by announcing that it plans to cut the prices of over 200 products over the coming three months. Reductions of everyday items  The price cuts are expected to be implemented across various categories, with initial products to see reductions including ice cream, convenience items, deli products, drinks and pet food. Some products will see prices dropped as much ...
28 October 2020
The retailer’s sales hit AU$9,607m in the first quarter of FY21, with significant online growth and changes to its digital marketing capability a highlight. Supermarket sales up 9.8% to AU$8,464m Supermarket LFL sales grew 9.7% with the results skewed by the varying degrees of COVID-19 restrictions across the country. Growth was highest in Victoria, and to a lesser extent in New South Wales...
23 September 2020
Coles has announced a new partnership that will see it source 90% of its energy in Queensland from renewable sources. Second 10 year renewable energy deal The retailer has signed a 10 year deal to team up with CleanCo, a state-owned clean energy provider. Power for 75% of the retailer's business in Queensland will come from Australia's largest solar farm (once built) and one of the largest ...
18 August 2020
Coles has reported FY20 results with sales up 6.9% to AU$37,408m and EBIT up 4.7% to AU$1,387m. Supermarkets sales up 6.8% to AU$32,993m Strong supermarket sales and EBIT growth of 10.7% were a result of Coles’ refreshed strategy and an increase in demand created by COVID-19. LFL sales growth for the year was 5.9%, with sales growth of 7.6% and 7.1% on a total and LFL basis in Q4, respectiv...
04 August 2020
Coles is running a new 'Instant Win' promotion that allows shoppers the potential of winning a prize each time they shop. Over 1,000 products included in the promotion Shoppers will recieve a prize code on their receipt for every transaction that includes three or more items from participating products. All they then have to do is enter the code at coles.com.au/instantwin to see if they hav...
04 August 2020
With ongoing rises in COVID-19 transmission, Australia's second largest city, Melbourne, has imposed stronger lockdown measures. We review what this means and how retailers have reacted. New lockdown measures explained The Victorian state goverment implemented the new 'stage 4' measures from Sunday 2 August and they will remain in place for six weeks, until Sunday 13 September. People are o...
30 July 2020
Coles has introduced a new collectables campaign called Little Treehouse, offering miniature books to kids for every AU$30 spent in-store or online. Sustainable and educational focus The new promotion sees the retailer partner with author Andy Griffiths and illustrator Terry Denton to offer a series of 24 mini novels called Little Treehouse, with stories based on characters from their Treeh...
09 July 2020
Following a spike in new cases and the renewed lockdown of parts of Australia's second largest city, how have retailers responded and what can other businesses and markets learn? 1. Short term buying restrictions As reports of new COVID-19 cases in Melbourne were revealed, Coles and Woolworths were both quick to respond to reinstigating buying restrictions on certain products in response to...
02 July 2020
Coles and Woolworths in Australia have decided to reinstate buying limits on toilet roll and paper towels after a surge in demand. Reacting quickly is vital to manage stock flow Coles was the first of the two major retailers to lift all of its buying restrictions a few weeks ago, followed by Woolworths shortly afterwards. However, the recent demand has led Coles to restrict buying to one pa...