Videos

06/08/2020
We review the impact of COVID-19 on the five key trends which were set to shape the North American food retail market in 2020 and beyond.

Amazon presentations

Presentations

26/10/2020
The Amazon Shopper Panel is an opt-in, invitation-only program where participants earn monthly rewards by sharing receipts from purchases made outside of Amazon.com and by completing short surveys.
19/10/2020
Amazon has launched an augmented reality (AR) experience that customers can access via a Quick Response (QR) code on its packaging.
12/10/2020
Amazon Explore is Amazon’s new virtual platform that lets users “explore anything from lessons to landmarks”. Experiences include skill learning sessions, local shopping from global boutiques and markets, and culture and landmark tours.
12/10/2020
In this insight report we review Amazon’s retail outlook in Asia, highlighting strategic priorities and latest developments, whilst considering the impact of COVID-19.
01/10/2020
Amazon One is a new, fast, convenient, and contactless way for people to use their palm to make everyday activities like paying at a store, presenting a loyalty card, entering a gated location like a stadium or office much quicker and easier.
15/09/2020
The latest UK grocery retail appointments
08/09/2020
Amazon Halo is a new service dedicated to helping customers improve their individual health and wellness.
07/09/2020
Amazon has been granted an approval by the U.S. Federal Aviation Administration (FAA) that will allow it to start trialling commercial deliveries via drones.
18/08/2020
We look at how the retailer continues to drive penetration in the New York market through optimising locally-relevant partnerships.
23/07/2020
Exploring how retailers and manufacturers globally are continuing to commit to and invest in sustainability initiatives. Furthermore, we investigate whether there has been an acceleration or pulled back from their sustainability initiatives during and as a result of the pandemic.
15/07/2020
Amazon Dash Cart is a new smart shopping cart (trolley) that makes a grocery trip even quicker by allowing shoppers to skip the checkout queue.
07/07/2020
Keep track of senior appointments in UK grocery retail as we pass the mid-point of the year. This edition features Amazon, Sainsbury’s, Tesco and Waitrose & Partners.
22/06/2020
We review the impact of COVID-19 on the five key trends which were set to shape the Western European food retail market in 2020 and beyond.
09/06/2020
We review the impact of COVID-19 on the five key trends which were set to shape the North American food retail market in 2020 and beyond.
06/04/2020
We share how UK online retailers are using online content, operations and supply chain to help colleagues and shoppers.
17/03/2020
We summarise activity from retailers as they respond with urgency and empathy to the evolving COVID 19 pandemic.
21/01/2020
ExxonMobil and Fiserv announced that they are transforming the way people pay for fuel at forecourts using Amazon Alexa.
28/11/2019
A perennially popular way for retailers and brands to sprinkle some Christmas magic for shoppers. From product personalisation to immersive experiences and championing hero products this festive period, we share six recent and upcoming events.
11/11/2019
We look at the scale and scope of the US online channel, key trends shaping its development, retailer strategies and the growth opportunity over the next five years.
11/11/2019
We reveal Asia's top 12 online grocery retailers, their growth forecasts over the next five years and the strategies that will help them win…
24/07/2019
We present eight case studies from around the world of retailers that are driving forward with unattended in-home delivery, and look at some of the key considerations for this new service.
18/07/2019
We review Amazon Prime Day 2019, how the event has evolved over the years, and the opportunities for manufacturers and retailers. This report covers: • The history of Prime Day • Examples from this year’s event including key categories and how brands are using Prime Day • How competitors are responding • Implications for suppliers and retailers
17/06/2019
Online partnerships is one of the key trends shaping the landscape of grocery retailing in Asia. We review the types of partnerships that are forming and assess five of the most significant alliances in the region.
12/06/2019
Ecosystem based retail has emerged as one of the new buzzwords and operating models in the sector. In this report we introduce the ecosystem model and what suppliers need to consider as a priority.
11/06/2019
Amazon is rolling out physical kiosks in train stations throughout London that will sell a rotating range of products.