USA  presentations


The AWM Smart Shelf is designed to replicate key benefits of the online experience into physical retail environments.

During 2018, we believed there were five trends that would become more prevalent within the global food and grocery industry, and we would see retailers introduce numerous initiatives to address these trends.

The five trends were:

  • Fulfilling stores – stores would act as online fulfilment centres and offer a more exciting and fulfilling shopping destination
  • Leading in lifestyle – retailers and manufacturers would focus on helping shoppers live healthier lifestyles
  • Premiumising private label – retailers would enhance their private label offering
  • Becoming hyperlocal – retailers would offer products tailored to the local tastes from local suppliers
  • Delivering the goods – last mile delivery solutions will become increasingly important

This report reviews our predictions based on developments we have seen in the market since the beginning of 2018.

Walmart is rolling out shelf scanning robots to 50 additional stores following a test of the technology at stores in Arkansas, California and Pennsylvania.
The global grocery retail landscape is changing fast, with significant growth opportunities for your business. Better understand the largest markets and how we see them growing and evolving to 2022.
Amazon’s innovative new service enables unattended in-home delivery at no extra cost.
Walmart is working with August Home, one of the leading providers of smart locks and smart home accessories for this test.
CVS Health’s retail division, CVS Pharmacy, is introducing a range of health and wellness focused vending machines to offer customers added convenience.
We look at the important evening meal mission and highlight best-in-class execution from around the world.
Food-to-go is becoming an increasingly key element of the global food retail growth story. Here we share some of the best examples of how retailers are successfully targeting the fast expanding food-to-go opportunity.
The new Instant Pickup service allows Prime and Prime Student members to shop for essential items such as food, cold drinks, personal care items and electronics.
We offer our latest insight on the online shopper and give you 10 tips to sell more online. We'll help you influence shoppers to try your brand and make your products easier to order.
While several other retailers are already working with Google in this way, including Costco, Target and Walgreens, Walmart will have the largest number of items available for ordering.
As retailers focus on delivering the basics, how are loyalty mechanics boosting customer satisfaction? We shine the spotlight on summer activity, update on UK and international loyalty developments, and share inspiration from beyond grocery.
How Amazon is creating a ‘speak easy’ shopping experience to grow its ecosystem
The best stores we've visited over the last year.
Walmart’s subsidiary is working with Latch, a smart access company, to install its residential access system in 1,000 apartment buildings in New York.
Online US grocer Peapod has launched an Amazon Alexa skill called “Ask Peapod”. The skill enables owners of Amazon Alexa devices, such as Amazon Echo and Amazon Dot, to order their grocery shopping from Peapod through voice ordering via Alexa.
With disruption at an all-time high in the North American market, we look at what's shaping the market and what's rising up the retail agenda.
Innovation:, the online retailer that was acquired by Walmart in September 2016, has launched a wordplay game on its website.
Amazon to acquire Whole Foods Market - what will this mean for both retailers and the wider grocery sector?
Innovation of the week: As revealed to us at its Shareholders’ Week*, Walmart is testing a 24-hour automated grocery pick-up pod at a store in Oklahoma.
Take a closer look at subscription-based ecommerce and the opportunities it presents for retailers and manufacturers.
Walmart is testing a new ecommerce fulfilment model where it uses its store associates to make home deliveries at the end of their working shifts.
Five examples of how the physical store is using technology to improve the shopper experience
Innovation of the week: AVOCADO is an artificial intelligence (AI) engine that predicts shoppers’ consumption patterns. This allows an AVOCADO service person to restock shoppers’ pantries, fridges and storage cupboards, without them needing to be at home.