USA  presentations


We give a summary of the stores that have been shortlisted for the IGD Small Store of the Year award.
Amazon and Whole Foods Market have launched a grocery pickup service for US Prime members that means they can pick up their Whole Foods Market orders in as little as 30 minutes, all without leaving their car.
We present 10 case studies - from Walmart, Alibaba, Carrefour and more - of how blockchain technology is being used to enhance the food and grocery industry. Our examples show how blockchain is helping improve transparency, offering a new path to purchase, creating loyalty schemes and more. The report also highlights industry considerations about the technology.
Byte Foods, founded in 2015 by Lee and Megan Mokri, is trying to introduce a new solution to the traditional office vending machine.
Kimberly-Clark is offering Huggies Made by You, an online service that lets parents and gift givers create and buy personalised nappies.
The Kroger Co. is partnering with Nuro, a maker of fully unmanned vehicles, to pilot on-road, autonomous delivery vehicles.
Following the launch of the new earlier this year, the retailer is testing a new experience that enables customers to take a virtual shopping tour of a curated apartment.

During 2018, we believed there were five trends that would become more prevalent within the global food and grocery industry, and we would see retailers introduce numerous initiatives to address these trends. 

The five trends were:

  1. Fulfilling stores – stores would act as online fulfilment centres and offer a more exciting and fulfilling shopping destination
  2. Leading in lifestyle – retailers and manufacturers would focus on helping shoppers live healthier lifestyles 
  3. Premiumising private label – retailers would enhance their private label offering 
  4. Becoming hyperlocal – retailers would offer products tailored to the local tastes from local suppliers  
  5. Delivering the goods – last mile delivery solutions will become increasingly important  

This report reviews our predictions based on developments we have seen in the market since the beginning of 2018. 

We explore the three main discount models in North America, the key retailers to watch, and the opportunities for suppliers as this segment continues to grow in focus and importance.
Amazon has launched Delivery Service Partners, a new programme that allows entrepreneurs to start their own package delivery business under the Amazon brand.
We consider five themes shaping development and how the format could innovate in the future.
We review some of the latest in-store and digital initiatives at Walmart, including robots, associate apps and the launch of Jetblack.
As the key themes of this year’s Consumer Goods Forum Global Summit in Singapore, we look at how the food and grocery industry is focusing on consumers, using data and making a positive impact globally.
We look at the key trends shaping the food hall movement and highlight our pick of five to see in New York
In today’s era of accelerated change and unprecedented uncertainty, understanding how retailers globally are preparing for an omnichannel future is key. We review 10 areas we highlighted in our Store of the Future report and how best in class retailers have reacted these issues.
Coffee company illy has partnered with ecommerce “Relationship Commerce” provider OrderGroove to create a coffee subscription program that uses artificial intelligence (AI) to determine when customers need to re-order coffee.
Earth Fare, US based natural and organic grocery chain, has used Daisy Intelligence’s Artificial Intelligence (AI) solutions to improve its promotional planning processes.
Outernets is a technology start-up based in New York. It is working with retailers to “transform” store windows into interactive, digital displays with the aim of capturing the attention of passing shoppers.
Amazon has announced that Prime members can now request in-car delivery through Amazon Key.
We look at how companies are optimising acquisitions and strategic partnerships for growth opportunities and to develop new capabilities.
In this report we explore Valentine's retail execution across different channels and countries, identifying common trends for 2018.
With a number of disruptive influences shaping the North American market, we've identified five key trends to watch in the region in 2018.
Aipoly, a San Francisco based start-up has developed a system using cameras, image recognition technology and artificial intelligence to power a fully autonomous store.
Beauty brand Estée Lauder has partnered with Google to create a personalised in-home beauty experience for customers.
Augmented Reality hologram company VNTANA, and Satisfi Labs, an intelligent engagement platform, claim to have launched the first-ever artificial intelligence (AI) hologram concierge for the retail industry.