North America store visits

Videos

04/05/2022
See inside our pick for May’s store of the month, Bristol Farms, LA, USA, a new concept that blends foodservice and grocery perfectly.

Presentations

22/01/2020
We visited the store on its opening day to understand how Metro is flexing its Super C format to adapt to the local environment. We were impressed by the design and the well-tailored assortment. The retailer is also testing a different category layout and wider assortments for organic foods and large pack products.
13/12/2019
Food Basics is Metro’s discount banner, serving value-seeking customers in Ontario, Canada. We recently visited its new store to see how it is adapting the offer to a smaller footprint.
18/11/2019
We visited Walmart Canada's new hypermarket concept in Toronto. The new concept is part of Walmart’s hypermarket of the future programme and aims to appeal particularly to younger customers and families.
05/11/2019
We've been inside Wegmans' flagship store development to see how the retailer has built one of the most productive food retail formats in the US.
03/10/2019
Earlier this year, Sobeys launched its FreshCo discount format in western Canada as part of its plan to improve its competitiveness in the region. Recently, we visited its South-Asian inspired concept, Chalo! FreshCo, which also forms part of this initiative.
17/09/2019
We take a look at how Loblaw-owned, Shoppers Drug Mart, is encouraging senior shoppers to ‘age powerfully’ with its Wellwise format. See how the drugstore operator is catering for the growing number of over 65s living in Canada.
09/09/2019
The redevelopment of Metro's supermarket in Burlington reflects its commitment to deliver innovative formats across its store network. We visited this store to see how the retailer is enhancing its supermarkets to remain relevant in a fast-changing market.
08/07/2019
Ahold Delhaize has developed a new format for urban locations. Giant Heirloom Market has been developed to better connect urban customers to real food and inspire the local community to eat better for less. We recently visited the format's first location in Philadelphia.
17/06/2019
We recently visited Giant Direct, powered by Peapod, Ahold Delhaize's new dark store concept. Offering both home delivery and click and collect options we look at how this fits into the retailer's broader ecommerce strategy and the benefits it delivers.
13/05/2019
Last year, Amazon opened its first Amazon Go store to the public in Seattle. One year on and the network has grown to 12 locations. We recently visited one of its new stores in San Francisco to see how the format is developing and to consider what's next.

Videos

26/10/2021
See inside our pick for October’s store of the month, Hy-Vee, Iowa, USA. With an established reputation for innovation, US-based Hy-Vee has launched a new store format which reimagines the grocery store.
27/11/2020
The GIANT Company has recently remodelled its flagship store in Camp Hill, Pennsylvania. Watch to see how the retailer has enhanced its fresh food offer, developed a new food court and introduced a self-service 'Tap Wall'.
08/10/2020
Walmart has revealed a new look and feel for its US Supercenters, with inspiration taken from airports to help its shoppers complete a fast and easy trip. We look at the key features of the concept and what they mean for the business.
17/09/2020
See inside our pick for September’s store of the month, Amazon’s first Amazon Fresh grocery store. We look at how Amazon is creating a seamless, convenient shopping experience.
25/08/2020
See inside the new concept which Schnuck Markets has developed to target the competitive natural foods segment.
28/07/2020
We visited Vancouver's first drive-thru grocery store to discover the inspiration behind the format and what it could mean for the wider industry.
05/03/2020
We visited Amazon’s new format, Amazon Go Grocery, to see how the retailer is deploying its just walk-out technology within a larger footprint.