North America store visits

Store of the month: May 2022: Bristol Farms, LA, USA

04/05/2022

See inside our pick for May’s store of the month, Bristol Farms, LA, USA, a new concept that blends foodservice and grocery perfectly.

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Shoppers Drug Mart, Vancouver, Canada

29/09/2014

Shoppers Drug Mart’s enhanced ‘beautyBOUTIQUE’ has been developed to offer shoppers an elevated prestige beauty experience. With a focus on premium brands, digital signage and new fragrance and dermatology areas, this concept raises the bar in drugstore and beauty retailing.

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Walmart Express, Gentry, USA

26/08/2014

Walmart is rapidly rolling-out its Walmart Express stores in the US this year as part of its plans to develop a stronger presence in small format retailing. Not only is the format an effective competitor for dollar stores, drugstores and other grocery retailers, it has also been equipped with the retailer’s site-to-store capabilities. With this store also part of the retailer’s market eco-system test, this report also look at the benefits from being ‘tethered’ to the local Supercentre.

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Walmart to Go, Bentonville, USA

26/08/2014

Earlier this year Walmart opened its first convenience store in the US, Walmart to Go. Featuring an eye-catching design, the store, combines elements of a traditional c-store and a fresh food supermarket, while also offering a broad range of food-to-go options. With grocery ecommerce also picking up pace, see how this format could also be an important element of Walmart’s multichannel future.

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Nation Fresh Foods, Hamilton, Canada

08/05/2014

With three in ten Canadians forecast to be a member of a visible minority group by 2031, Nations Fresh Foods has developed a flagship concept that is designed to meet the needs of multi-ethnic shoppers in Canada. Take a look at how it has developed a best-in-class foodservice offer to drive traffic and build broad appeal.

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Kings, Gillette, NJ, USA

03/03/2014

Where inspiration strikes”, Kings provides a unique shopping experience paired with the highest quality foods. In this store visit report, we take a look at how Kings’ creates an in-store environment to showcase its fresh foods offer, and helping shoppers to discover unique products.

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Balducci's, Scarsdale, NY, USA

03/03/2014

Recognised as one of the pioneers of gourmet grocery retailing, Balducci’s continues to raise the bar in this area. At its recently renovated Scarsdale store, located in one of the most affluent counties in the US, with a large proportion of its shoppers consisting of high net-worth individuals, the retailer has further evolved its premium retailing concept, delivering an incredible store which meets the needs of its unique shopper base.

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Loblaws, City Market, Vancouver, Canada

31/10/2013

Building on the success of its flagship store at Maple Leaf Gardens in Toronto, Loblaw has developed a number of smaller format stores in its image. These include the Loblaws banner store at Queen and Portland in the city, and its new Le Provigo Marche concept which has been developed for stores in Quebec. The most recent evolution is its new CityMarket concept in Vancouver. We took a visit to this store to understand what elements and learnings have been taken from the flagship store in Toronto, and how Loblaw’s food-focused formats could develop in the future.

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Walgreens, San Francisco, USA

22/07/2013

Walgreens’ latest flagship store reflects the transformation of the retailer’s drugstores into retail health and daily living destinations. Combining an outstanding food and beauty offer, including an enhanced Boots No7 proposition, this store also reflects the uniqueness of its San Francisco location.

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Marche Adonis, Mississauga, Canada

23/05/2013

Marché Adonis’ new store in Toronto represents its first expansion beyond the Montreal area. We take a look at how the offer has been adapted for this market and how its growth is being supported by Metro.

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Walmart Neighbourhood Market, Chicago, USA

04/04/2012

Walmart’s recently opened Neighborhood Market in Chicago demonstrates the retailer’s latest thinking in terms of smaller format development focused on the needs of urban shoppers. With a high degree of local relevancy, the product and service offer has been designed to capitalise on the immediate residential population and city workers.

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Store of the month: October 2021: Hy-Vee, Iowa, USA

26/10/2021

See inside our pick for October’s store of the month, Hy-Vee, Iowa, USA. With an established reputation for innovation, US-based Hy-Vee has launched a new store format which reimagines the grocery store.

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Watch: inside GIANT, Camp Hill, Pennsylvania, USA

27/11/2020

The GIANT Company has recently remodelled its flagship store in Camp Hill, Pennsylvania. Watch to see how the retailer has enhanced its fresh food offer, developed a new food court and introduced a self-service 'Tap Wall'.

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Watch: inside Walmart's Supercenter of the future

08/10/2020

Walmart has revealed a new look and feel for its US Supercenters, with inspiration taken from airports to help its shoppers complete a fast and easy trip. We look at the key features of the concept and what they mean for the business.

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Store of the month September 2020: Amazon Fresh, USA

17/09/2020

See inside our pick for September’s store of the month, Amazon’s first Amazon Fresh grocery store. We look at how Amazon is creating a seamless, convenient shopping experience.

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