Latest insights

Online trends 2021: ecommerce 2.0

For 2021 and beyond, we summarise the key trends for the online channel. We're moving into ecommerce 2.0, as businesses shift their focus to online profitability and integrating online and offline. 

Online profitability: in-store picking

In the first, of a four-part series, we estimate the P&L for retailers using in-store picking for click and collect and home delivery.

Click and collect: the short-term solution, the long-term play

In the first of a three-part series, we introduce click and collect, summarise the huge impact of COVID-19, and explain why it’s a long-term solution for online grocery. 

Featured insights

Ecommerce business models

10 different ways food and consumer goods companies are selling their products online.

Ecommerce fulfilment models

Learn how online orders are being fulfilled and what it means for your business.

How to sell new products online

Learn how to support new products online from the basics through to advanced tactics.

Latest News

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Ocado has announced it is investing £10m in autonomous vehicle software from Oxbotica.

More News

This month Kroger officially launched its new grocery delivery service via its first Customer Fulfillment Centre (CFC) powered by Ocado. With this new automated warehouse, Kroger has taken a different approach compared to most other major retailers in the US. But can this unique strategy enable Kroger to win in the competitive online channel? The Kroger and Ocado fulfilment model Back in Ma...
A.S. Watson’s Group COO and CEO of A.S. Watson (Asia and Europe), Malina Ngai, has spoken at the industry event Beauty Tech Live this week.  She has explained how O+O (Offline plus Online) has become the new retail standard in health and beauty. O+O customers spend three times more than exclusive instore shoppers Malina Ngai describes O+O as “how customers shop today. The customer journey ...
The discount channel is slowly catching up with grocery ecommerce as it seeks to remain relevant with shoppers. The many recent partnerships with aggregators (last milers) across Europe prove the online transformation of the channel is inevitable and it is now accelerating, especially around quick commerce. We look at the different developments in the region and what this could mean more widely f...

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Successful Ecommerce Management

Find out how you can optimise the online shopping experience for your products and category as more of your customers shop online. Multiple dates available for our Successful Ecommerce Management virtual workshop.

Data

Use our COVID-adjusted forecasts on over 400 retailers in over 180 countries

Innovation tracker

We are spotting thousands of innovations from the food and CPG industry each year from around the world. To help businesses stay up-to-date we present the ones to watch. See all our innovation case studies in our innovation tracker.